Golden Ticket Terms & Conditions

Terms & Conditions

To claim your reward: please follow the instructions on your golden ticket.

Rewards to be given away:

1 x 32″ HD LED TV

1 x £250 Clothes2order voucher

1 x Personalised Nimbus Jacket

2 x Retro Sweet Hampers

10 x Cadbury Chocolate Christmas Hampers

100 x £20 off when you spend £100 Clothes2order vouchers

200 x £5 off when you spend £25 Clothes2order vouchers

3,685 x 10% off Clothes2order vouchers

4,000 tickets are available which will be placed in orders on a first come first served basis. End date of the promotion will be when arrive when all golden tickets have been dispatched. Once all tickets have been dispatched the promotion will end.

Terms & conditions for Clothes2order vouchers:

£20 off when you spend £100

Please enter the code on your golden ticket at checkout. Applies on orders of £100 or more, excludes VAT & delivery. Expires 30/06/2016. Does not apply to Clothes2order Merchandise Stores.

£5 off when you spend £25

Please enter the code on your golden ticket at checkout. Applies on orders of £25 or more, excludes VAT & delivery. Expires 30/06/2016. Does not apply to Clothes2order Merchandise Stores.

10% off your next order

Please enter the code on your golden ticket at checkout. Applies on orders up to 499 pieces & 499 applications only. Excludes VAT & delivery. Expires 30/06/2016. Does not apply to Clothes2order Merchandise Stores. Quayside employees may not enter any promotion.

The C2O top 5 must haves for Bonfire Night

Remember, remember the 5th of November.
With the night’s drawing closer and the temperature dropping, you know it’s autumn! This weather is all about layers (the more the better in our opinion) so here’s our pick of the top 5 things to wear on Bonfire Night:
Bonfire-Firework-Clothing If you want to buy any of these items with your logo on just hop over to and check out the products:

1- Regatta Standout Adamsville Full Zip Fleece or Regatta Standout Ardmore Jacket

2- Beechfield Heritage Beanie

3- Beechfield Varsity Scarf

4- AWDis College Cuffed Sweatpants

5- Gildan Adult Full Zip Hooded Sweatshirt

Fun Facts about Frankenstein

With Halloween just around the corner, we couldn’t imagine this time of year without Frankenstein lurking somewhere in the darkness. We’ve put together some quick and interesting facts about the story, the character, and the author:
Frankenstein– The novel resulted from a competition between Mary, her future husband Percy Bysshe Shelley, Lord Byron and the writer John Polidori to see who could write the best horror story. They were on a vacation in Switzerland when they were stuck inside due to the weather. Lord Byron suggested a proposed a contest to see who could write the best supernatural story. Mary won the contest – she was only 19!

– It’s said that the plot came to Mary Shelley in a dream about a scientist who created life.

– The first edition was published anonymously in 1818. A play in 1823 made the story popular and the book appeared in print again in 1831, but with significant changes including credit­ing Mary Shelley with the authorship. She went on to write several more books, her favourite was ‘The Last Man’, an apocalyptic sci-fi novel.

– Google posts that National Frankenstein Day is on October 29th. But Frankenstein Day is on August 30th in honour of author Mary Shelley who was born on August 30,1797.

– Frankenstein’s monster is given no name in the book but referred to only as ‘creature’, ‘monster’, ‘fiend’, ‘wretch’, ‘vile insect’, ‘demon’, ‘being’, or ‘it’. Frankenstein is actually the film’s protagonist and monster’s creator, mad scientist Doctor Victor Frankenstein.
Mary Shelley said the name of Frankenstein came in her dream but in Germany there is a Castle Frankenstein, which she may have visited.

– Frankenstein has inspired more than 130 films, starting with the silent Frankenstein in 1910.

– Marvel Comics legend Stan Lee has said that the Incredible Hulk was inspired partly by the Dr. Jekyll/Mr. Hyde story — and Frankenstein. “Why not combine the characters?” Lee said in an interview on his website.

mET2tgVXZgsjzCN9IJKNBIAcAltnUG6MPS6aoVWejJYThe Clothes2order staff are donning Halloween fancy dress on Friday 30th. If you’ve got an outfit planned for this spooktacular time of year we would love to hear about/see it on Facebook, Twitter, or Instagram.

Double Awards Joy for Clothes2order

  • Wednesday, October 14th, 2015  | 
  • awards

We’re really excited to share the news with you that we’ve won not one, but two business awards!

Clothes2Order ecommerce












Earlier this year we were nominated for Best Medium Sized Business at the eCommerce Awards. With considerable competition from leading UK organisations, we were absolutely delighted to take home the trophy!

We were also nominated for a regional Chamber of Commerce Award fro Best Use of Technology to Improve Performance, and were really happy to be announced as the winner for this award too!

Our hard work doesn’t stop there though. We’re really proud our our achievements and the whole team has worked really hard on improving the service we offer you. Whilst this is a great accolade, we won’t be happy until we hit the full 5 stars! We know exceptional customer experience is absout constant innovation and improvement, so we’re still investing in technology, people and processes to make your experience at Clothes2order even better. So if there’s anything that you think we could improve on, we’d love to here what you have to say. Just let us know in the comments below.

The Art of Great Customer Service

What Customer Service Means to us

  • Friday, October 2nd, 2015  | 
  • Staff

Customer Experience Means Everything to Us

It’s National Customer Service Week starting on Monday, so we talked to the Clothes2order customer service team about why they believe it is important to deliver an exceptional customer experience.

For us, it’s all about the customer experience and delivering a service that goes beyond what is expected. Customer focus is one of our core values, so this service extends far beyond the customer service team.

Meet the Customer Services Team

Meet the people who deliver our customer service day in, day out. If you ever call or email, here’s who you could be speaking to:


We wanted to find out what delivering an exceptional customer experience means to them.

Charlotte, Customer Services Team Member

“For me, customer service means that I can go home each day with a smile on my face knowing I’ve gone the extra mile for the customer, especially when they are on deadline and we manage to pull a few strings for them, so they receive their order on time!”

Alicia, Customer Services Team Member

“I think customer service is being there for the customer and being able to help them when placing an order, any queries they may have and resolving any issues that may have occurred.”

Holly, Customer Services Team Member

“Customer service means putting yourself in the customers’ shoes and providing a service to make sure that they are satisfied at all costs. It also means being patient and never giving up.”

Ashleigh, Customer Services Team Member

“I love being able to make a customer happy by helping them out when they need advice.”

Everybody agreed customer service makes their day when they receive thanks from customers.
‘It’s nice that to have recognition that you’ve gone the extra mil, and the customers go out of their way to write a good review/thank you for you’, ‘it makes us feel like what we do is worthwhile and appreciated for the time and effort we have taken to help them out.’
treat your staff well

“Customer service can make or break a business. If you treat your staff well, they will be happy. Happy staff are proud staff, and proud staff deliver excellent customer service, which drives business success”

We believe that happy people at work make happy customers. We look after and take pride in our employees which shines through in the service we deliver to our customers.

Have you received great customer service from our team? Let us know below or tweet us @Clothes2order

Our Great Rugby Giveaway!

To celebrate the start of the Rugby World Cup, we’re giving away some very exclusive signed rugby prizes.

With the Rugby World Cup just beginning, why not show your support for England with a personalised Kooga Rugby hat or Gamegear Rugby Shirt? Check out our full rugby range here.

All you need to do to be in with a chance to win is answer the following question:

How many rugby balls are in the image below?

Leave your answer below.

Best of luck!
















Terms & Conditions

Competition closes Monday 12th October at midday. Winner will be announced the same afternoon. Only one entry per person. Clothes2order reserves the right to end any promotion at any time. Winner must be available for correspondence after competition has closed. If the winner fails to make contact with Clothes2order within a reasonable time frame, an alternative winner may be chosen.

And the winner is…

Thanks to everyone who entered our competition to win an iPod Touch!

Congratulations to Donna Marie Pearson who is our winner of an iPod Touch! You correctly guessed that Jon was wearing 68 t-shirts!

Thanks for everyone who watched our video and entered the competition. Stay tuned for more competitions coming soon!




Win an iPod Touch worth £159!

To celebrate the launch of our new mobile site, we’re giving away an iPod Touch worth £159.

To be in with a chance of winning, all you need to do is watch the video below and guess how many t-shirts C2O team member Jon is wearing. Just comment below with your answer.

The nearest answer will win and we’ll announce it next Friday 11th September.

Good luck!

Don’t forget, you can browse our brand new mobile site on any mobile device, and experience how easy it is to order your new personalised clothing online!



Terms and conditions:

Only one entry per person.

Winner will receive an iPod Touch worth £159 which will be sent in the post after the winner has been announced.

Winner must be available to contact after the competition has closed.

Failure to promptly respond to any communication may result in another winner being chosen.

Competition closes Thursday 10th September at midnight.

If there are 2 or more nearest answers, we will choose a winner randomly from the nearest answers

Winner will be drawn Friday 11th September.

Hair today, gone tomorrow…

  • Wednesday, September 2nd, 2015  | 
  • Charity

3rd September, 2015

Earlier this year, two of our team members decided to Brave the Shave for Macmillan Cancer Research.

Having raised £400 – well above their £300 target for the charity, Jamie from our Account Management team and Jon from Marketing decided to go ahead with the bold event on Tuesday, along with customer support team member Katy acting as resident hairdresser.

Jon said after the shave: “I’m proud of what we did for a good cause…however my ears look bigger and it’s a lot colder outside!”

See ‘before’ and ‘after’ pictures below:

before hair










































Have you ever done something bold for charity, or are you doing Brave the Shave this year? If so, we’d like to hear from you! Share your comments with us below, or head over to our Facebook or Twitter pages.