We are delighted to announce that we are now an award-winning business!
Earlier last month, we were nominated for the digital category at the 4th annual UK Customer Experience Awards, held in London. With considerable competition from major organisations in the digital sector, we were absolutely delighted to bring home the trophy!
For us, customer experience is everything. So after a year of hard work from all the team at Clothes2Order improving our website, growing our customer service department and investing in new print and embroidery technology it’s incredibly pleasing for us to have our efforts recognised. We hope if you’ve bought from us recently you’ve noticed an improvement too!
Whilst this award is a great accolade, there is no room to sit back. We believe building an exceptional customer experience is about constantly improving. Whilst the measures we have taken thus far have led to increased levels of customer satisfaction (currently 4.4 stars on review centre), we are still learning and discovering the best way to continue improving and refining the experience that we offer. We won’t be happy until we hit the full 5 stars!
With that in mind, we’d welcome any feedback, so if you have any suggestions at all on how we could improve our products or service, feel free to comment below or tweet us at Clothes2Order.